Winner of the Greater London Training Award

Course profile: Supervision Level 1 (3 days)

Supervision is a major managerial tool in the social caring professions. This course offers a basic introduction to its purpose and function. It will examine too its supportive, educative and managerial development elements and how, when used well, it should lead to improved worker performance and better service provision.

This course is an element of The Advanced Diploma in Supervision (Accredited by The Open College)

Learning objectives:

By the end of this course learners should:

• Understand the concept of Supervision and a clear model of practice
• Understand a range of skills that would be applied in Supervision
• Understand the ethical and good practice issues relating to the process

Course content:

• A clear definition
• The elements of Supervision
• The functions of Supervision for staff, service users and organisations
• The benefit of quality Supervision
• Different models
• The Supervision relationship
• A good environment
• Review of listening skills
• Contracting
• Counselling vs Supervision
• Setting agendas
• Confidentiality issues
• Note keeping
• Exploring issues and problem solving
• Beginnings, maintenance and endings
• Reviews

Training methods:

• Group building                             • Brainstorming                             • Role play
• Presentations                             • Individual work                             • Experimentation
• Discussion in small and larger groups

2nd floor, 42 Station Rd., Portslade, East Sussex, BN41 1AG
Tel: 01273 414000 Fax: 01273 422777
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