Recruiting Volunteers

Winner of the Greater London Training Award

Course Profile: Recruiting and Retaining Volunteers (1-2 days)

Whatever their motivation for wanting to engage with support and care services, Volunteers can be a very valuable resource in organisation. So as to recruit the best possible people, organisations need to approach recruitment of Volunteers with as much care as they would paid staff. This course aims to help them do this as well as maximise input by way of good retention principles. This is in the interest of all involved; especially vulnerable service users.

The Course Objectives:

By the end of this course learners should have understood:

The preparation that would be required to recruit Volunteers

How to work through the stages of the recruitment process within the principles of the Equal Opportunities Policy

How to support Volunteers so that good retention results

Course Content:

Identifying the role and function of Volunteers

Checking the appropriateness of this being a voluntary post; and the resources available for supporting Volunteers

Considering expenses and other terms

Drawing up a clear Job Description

Different ways of promoting volunteering opportunities

Application forms and short listing

The structure of the interview and who would be on the panel (to include service users/other Volunteers?)

Interviewing techniques

The Volunteering contract/agreement

Offering the post, taking up references & checks

Induction and initial training

Informal support and mentoring/shadowing

Supervision options (incl. pairs & group Supervision)

Offering other incentives

Trouble shooting

Training methods:

Tutor presentations             Handouts                 Wordstorm Method
OHP                                 Role Play                 Group Work
Chalk & Talk                     Documentation

2^{nd floor, 42 Station Rd., Portslade, East Sussex, BN41
1AG

Tel: 01273 414000 Fax: 01273 422777}^{e mail: admin@normanmark.net
www.normanmark.net}