Winner of the Greater London Training Award
Winner of the Greater London Training Award
Course profile: Managing Change
This course aims to help learners understand the nature of change and its management as a dominant theme of modern management. Practical strategies will be developed to enable participants to manage change effectively for themselves, staff and service users.
Learning objectives:
By the end of the course learners should be able to:
• understand Change and its causes
• plan for Change
• develop systems and strategies for implementing Change
• identify ways in which Change is consolidated
Course content:
• Causes of change
• The need for change
• Types of change
• Setting goals
• Prioritising
• Choosing timescales
• Drawing up action plans
• Anticipating the impact of change
• Working with resistance
• Communication
• Assigning and share responsibility
• Changing culture
• Monitoring progress
• Maintaining momentum and building on change
Training methods:
Exercises
Teaching and Discussion
Group discussion
Case Studies
Handouts
2nd floor, 42 Station Rd., Portslade, East Sussex, BN41
1AG
Tel: 01273 414000 Fax: 01273 422777