Boundaries

Winner of the Greater London Training Award

Course profile: Boundaries & Good Practice (1-2 days)

This practical course sets out professional expectations of behaviour and approaches to work. Formal, professional & legislative guidelines are identifiedanti discriminatory practice. Issues covered include time keeping, borrowing, buying and selling, social occasions, confidentiality, communication, personal disclosure, friendships with service users, Anti Discriminatory practice, and working in a manner that respects and promotes dignity, respect, choice, user consultation and independence

Learning Objectives:
By the end of this course learners should have:
• Understood the issues of personal and professional boundaries
• Understood a professional and safe framework so as to work in a manner that protects and respects self, service users and others

Course Content:
• The professional relationship
• Confidentiality and self-disclosure
• Empowering others; promoting choice and assertive behaviour
• Looking at different ways service users can be abused
• Advocacy and whistle blowing
• Principles of good recording
• Supervision as a monitor and supporter of good practice
• Team work and behaviour in teams
• Conduct in public
• Anti-discriminatory practice
• Role modeling
• Disclosure of personal details, sharing of problems, getting close to service users
• Touch
• Record keeping
• Sharing social time with service users
• Working with other disciplines
• Legislation and Professional guidelines

Working methods:

• Warm-up exercises • Presentations • OHP • Role Play • Word storming
• Chalk & talk • Debate • Discussion in couples, small and larger groups

2^{nd floor, 42 Station Rd., Portslade, East Sussex, BN41
1AG

Tel: 01273 414000 Fax: 01273 422777}^{e mail: admin@normanmark.net
www.normanmark.net}