Winner of the Greater London Training Award

Course profile:     Managing Appraisals

Many organisations now employ varying methods of appraisal to assess the performance of staff members, managers and thereby the organisation as a whole. The success of Appraisal depends to a large degree on a common understanding of the particular system in use, the interpersonal skills of the appraiser and the assertiveness of the appraisee. Where the system falls down, the fault can normally be found in one or more of those areas.

Where appraisal systems succeed, the organisation is, in general, one which fosters an atmosphere of belief in individual and organisational growth, trust in staff members to assess their own level of performance and diagnose their own areas for further development.

This two day course looks at the theory of staff appraisal, & ways in which this theory can be applied to the advantage of the individuals employed and therefore to the client group served.

Learning Objectives:

By the end of the course learners should be able to:

·        Understand a clear model for Appraisals

·        Be able to implement the model

Course content:

•           Appraisal theory

•           Competence

•           Preparation for Appraisal

•           The Appraisal meeting

•           The appraisal document

•           The Person Centred approach

•           Rating systems

•           Different types of appraisal

•           Giving and receiving appraisal assertively

•           The link with Supervision

•           Equal opportunities and appraisal

Training methods:

Handouts will be distributed covering all areas dealt with during the course, and time will be allocated during the course for group members. A post - appraisal check list will be issued for appraisers to use in evaluation of their own performance during appraisal meetings.

2^nd floor, 42 Station Rd., Portslade, East Sussex, BN41 1AG

Tel: 01273 414000      Fax: 01273 422777       e mail: admin@normanmark.net      www.normanmark.net